If your company does not stop at noon it is because there is a good flow of customers who take advantage of the lunch schedule to frequent your store; That organization can be a good challenge since different desires and expectations must be considered and reconciled. Imagine that you do not want to close the doors, but your salesperson wants to go out to solve personal problems, another employee does not accept lunch alone and a third party usually goes to his house, because he lives near the company. How to organize the lunch schedule and find the best solution for everyone?
Organizing the worker’s lunch schedule
Organizing and controlling the workers’ lunch schedule requires sensitivity to the team’s wishes, but also demands a professional posture. Meet our tips:
Understand the wishes
Talk with your collaborators (if your company is small) or with the main supervisors (when there are many workers) to know the particularities of each case. By listening to your workers, you can conquer their trust and commitment, showing that you are interested in their opinions. Specific cases should be analyzed carefully.
Prioritize attention and sales
When working with the reduced team during lunch, you must prioritize the sectors with urgent demands. It is not possible, for example, to leave a customer unattended or ignore important connections. Set your priorities and organize the schedules from these.
Invest in rotation
To meet everyone’s wishes and keep the company in operation, valuable advice is to create a rotation system, in which professionals alternate strategic positions. Four workers can rotate in the same function, postponing or anticipating the lunch schedule one week a month, for example.
Avoid granting privileges, as this ends with the good coexistence between colleagues and can reduce your relationship with workers. Seek equality when addressing each other’s wishes and when implementing the rotation be careful with the creation of precedents.
Use control systems
It all depends on the style of your company: in companies in which the relationship of trust predominates, the entrepreneur can leave control of the time in the hands of the employee, but, when there are many workers and different sectors, it may be essential to adopt mechanisms to control time.
Flexibility can be a differential when recruiting professionals. Therefore, it is important to analyze the advantages and disadvantages of the practice.
Keep customers informed
Whatever your decision, you need to inform customers: keep the information on the operation of the company always visible, whether on social networks, on the institutional website or in the content of the disclosure. Even the use of tools like automatic turnstiles needs to be informed as they determine comfort.
The lunch schedule can be a moment of integration
It is not uncommon for workers to wait for lunchtime with anxiety, as it is the opportunity to talk with colleagues about the latest sporting events or the controversy of the moment.
In addition, this moment can serve to strengthen friendship and companionship, assuming a motivating role in everyday life. If you have space, you can contribute to entertainment by creating a room with reading options (magazines and newspapers), board or pool games and video games.
In addition to integration and recreation, the lunch schedule is used by workers to rest between shifts, even sleeping a few minutes. If your collaborators show interest, you can invest in mechanisms that facilitate sleep: puffs, sofas, nets and rest chairs can fulfill this function.
If you have any questions, suggestions or advice on this topic, comment below. Take the opportunity to share this content with your friends, colleagues, and collaborators, through social networks.